FAQS

How can I contact you?

You can reach us by email at ivandrocamundongo@gmail.com. We're always here to help!

What is your refund policy?

We offer a 30-day refund policy. If you're not completely satisfied with your purchase, you have 30 days from the date of delivery to request a refund.

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please keep in mind that certain items, such as perishable goods, custom products, and personal care goods, are not eligible for return.

To initiate a refund, please contact us at ivandrocamundongo@gmail.com and provide your order details. We'll guide you through the process and provide further instructions.

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and credited back to your original payment method.

If you have any further questions or concerns about our refund policy, please don't hesitate to contact us. We're here to ensure your satisfaction!